Friday, February 24, 2012

Difference between Onsite Support and Offsite Support

SFT loves to resolve computer problems, SFT team consists of Trained and Certified technicians in all over the world. Visit www.solutionfortech.com for further information



Off-site Support Warranties

Off-site support is the most popular and convenient type of technical support which is very popular among computer users worldwide as this helps

Offsite Support has various names some call it Remote Support, Online Computer Support, Remote Desktop Support, Phone Support, Email support, Chat Support, Video Support etc...

Number of Remote Support Softwares that can help you connected with another computer users or a Computer technicians are Team Viewer, VNC, Ammy admin, Log Me In, Go To Assist, etc...

Benefits to the end user :

1) Instant Support - No matter which part of world you are located, if you are connected to the internet you can get connected to the computer technicians

2) Privacy maintained - Remote Support avoids you to call Technicians at your home or office, thus your privacy is maintained.

3) 100's of Technician ready to help you - If one cant fix your issue, another technician will always be available to fix the computer issues.

4) Stay relaxed - you dont have to be on the phone to get your PC fixed, Leave it in the hands of technicians they will take care of the rest.

5) Software Support can be provided no matter which type of issue, would it be.

6) SFT Offsite support is an Inexpensive Support, your problems gets analyzed and fixed through the internet or phone itself

7) Hardware Support can still be fixed through Internet Support or online support but generally its not covered in the Software online Support subscriptions because of its nature, Once hardware is physically damaged it is required to be replaced most of the time and online support cannot assure 100% for such problems

8) Software Support


Solution For Tech Limited - UK

Onsite Support Warranties


  1. when offsite support cannot be given
  2. when user is completely novice
  3. onsite support is expensive
  4. it can be dangerous
  5. it involves long time
  6. If a local technician can trick you to charge more because he is not certified
  7. requires additional charges as traveling is involved and it is done as per the on-site technician availability
  8. Certain code has to be followed when Technician visits your premises - he has to produce his ID Proof and SFT visiting code - if that doesn't match, you can ask him to ring the SFT technicians helpdesk 
***Dial 0800 098 8477 to get the computer Fix by SFT Technicians 

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